Trust & Safety Center

User safety is a priority at Tarotoo. Our AI instructions are designed to avoid fear-based language and psychological pressure. Tarotoo does not claim that its AI is conscious, experiences emotions, possesses psychic abilities, or can predict future events.

Tarot and spiritual interpretations are not appropriate tools for questions requiring professional advice or urgent human support. For this reason, our AI safety checks are designed to identify questions seeking guidance on medical, legal, financial, mental health, or major career decisions, as well as matters of personal safety, such as “Should I invest in Microsoft?”, “Should I take my medication?”, or “Should I sue my neighbor?”

Safety checks run when a user submits a question, before card selection. If the check determines that a question seeks guidance on a sensitive or high-stakes decision, Tarotoo displays a safety response instead of directly answering the question through tarot. The response provides general information, encourages the user to seek appropriate professional support when relevant, and may offer a rewritten reflective question so the user can continue with a symbolic reading focused on emotions, perspectives, or considerations rather than on making the decision itself. Safety checks also apply to Psychic Chat when a user submits a message. Reflective continuation is not offered for situations involving an immediate crisis or urgent safety concern. For potential crises, the AI is instructed to encourage users to seek immediate human help, read more in the Finding Help in a Crisis section.

Example screenshots:

Tarot reading (in English, opens in a new tab) · Psychic Chat (in English, opens in a new tab).

Responses may vary.

Dr. LeMeita Smith tested and reviewed Tarotoo’s website safeguards. Read her review here.

We recognize that these safeguards may not identify every sensitive situation and that AI-generated readings and chat responses may be inaccurate, incomplete, or inappropriate. To help users understand the nature, purpose, and limitations of the readings before starting one, we display a localized version of the following notice next to every reading start button on the website:

The notice also includes links to our Terms and Privacy Policy. Further information about these limitations is available in our Disclaimer.

Tarotoo is intended to support entertainment, personal reflection, and spiritual exploration. Users remain in control of their decisions and are free to accept, question, or disregard an interpretation. A reading cannot establish another person’s thoughts or feelings, or guarantee future outcomes.

We encourage healthy use by displaying a reminder after each tarot reading to take a break if repeated readings increase worry or begin to feel necessary before everyday decisions. Tarot readings and AI conversations should not replace personal judgment, relationships, human support, or appropriate professional care.

Some people may turn to tarot during emotionally overwhelming moments. Tarotoo is not an emergency or crisis-support service, but the website’s safety checks are designed to identify questions suggesting suicidal thoughts or self-harm, risk of harming someone else, abuse or violence, possible medical emergencies, or distressing voices or perceived commands.

When a potential crisis is identified, the website displays a support response instead of proceeding with a tarot reading. Reflective continuation is not offered in these situations. The response addresses the concern raised and directs the user toward appropriate human help:

• Medical emergencies: Guidance to contact emergency services.
• Suicide, self-harm, or harm to others: Guidance toward crisis support or emergency help.
• Abuse or violence: Guidance toward safety and specialist support.
• Distressing voices or perceived commands: Guidance toward healthcare or urgent mental-health support.

Support responses include a button linking to our Get Help Immediately page, which provides emergency contacts, crisis helplines, and other support options. See an example crisis response (in English, opens in a new tab).

These safeguards may miss a crisis or misunderstand the situation. Tarotoo cannot monitor users’ safety, contact emergency services, or replace immediate human support.

Dr. LeMeita Smith tested and reviewed Tarotoo’s website safeguards. Read her review here.

We believe users should be able to understand what is behind a Tarotoo reading. We openly explain the AI technology and reading methodology we use, including the role of the AI language model, the sources and structured tarot dataset that support the readings, the AI prompts and logic that shape the results, and the safeguards and limitations that apply. This helps users make informed choices about how they use and interpret Tarotoo’s AI-generated readings.

Full details are available on our How Our Tarot Readings Work page. Definitions of tarot and technical terms are available in the Tarotoo Glossary.

As part of our commitment to transparency, Tarotoo publishes the structured card meanings and symbolic associations that support its reading system. Users can explore all 78 cards in our interactive Tarot Card Meanings guide.

The underlying tarot dataset covers the full 78-card deck, while website readings use only the records and fields needed for each reading. The dataset is documented, versioned, and publicly available for download, citation, reuse, and integration through our Open Data & Developer Resources page.

Our commitment to user privacy shapes how Tarotoo is designed and how we handle reading information. No account is required to use the Tarotoo website. Information submitted for a reading is transmitted securely to our AI service provider for real-time processing. We do not allow users’ inputs or reading outputs to be used for model training, and we do not create or store a server-based history of completed website readings. Users who want to keep a website reading should copy or save it. Further details are available in our Privacy Policy.

To bring professional tarot expertise into the development of Tarotoo’s AI readings, we worked with Inbaal Honigman. She reviewed Tarotoo’s overall reading methodology, symbolic framework, spread structures, AI prompts and logic, including how card meanings, card combinations, and spread positions are handled. Her feedback helped refine these elements.

Individual readings are generated automatically and are not manually reviewed. Further details are available in our explanation of the review process.

Dr. LeMeita Smith, PhD, LPC-S, a licensed professional counselor, tested and reviewed the website’s responses to 20 questions covering ordinary reflection, sensitive decisions, and crisis or emergency concerns. Her assessment examined the supportive wording, guidance toward appropriate professional or urgent human help, and boundaries between emotional reflection and medical, mental-health, or other professional decisions. Read her review of Tarotoo’s safeguards responses.

Affiliate relationships, affiliate compensation, and revenue from Tarotoo’s apps do not influence card selection, tarot card meanings, the reading methodology, AI prompts and logic, individual reading results, or Psychic Chat responses.

Affiliate promotions appear in separate promotional sections and are not included in tarot reading text or Psychic Chat responses. Promoted third-party services operate independently of Tarotoo. Further details are available in our Affiliate & Revenue Disclosure.

Users can report unsafe, inaccurate, or inappropriate responses by emailing [email protected] or using the “Report it” link below a tarot reading. The link opens an email draft; it does not automatically include the question or reading, and nothing is sent until the user sends the email.

Reports should include a description of the concern and the relevant response or a screenshot, with any personal or sensitive information the sender does not wish to share removed.